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WhyDoes My Power Go Out
Graphic displays the most common causes of power outages in our area.
WhyDoes My Power Go Out
Graphic displays the most common causes of power outages in our area.

Even though we deliver 99.98% service reliability, power outages may still occur. 查看十大国际老虎机平台reliability overview to learn more about power outages and what we’re doing to minimize them. As a 坦帕电 customer, you may experience:

Temporary power outages

A problem in the electric distribution system between the power plant and your home or business usually causes a power outage lasting one minute or longer. When a power outage occurs, 坦帕电 will respond to the outage and make any repairs necessary to restore power.

Momentary interruptions

Momentary interruptions typically last less than a second and are commonly caused by a short circuit that results when something encounters power lines: animals, trees or other power lines. 如果发生这种情况, a breaker automatically de-energizes the circuit and causes a momentary interruption to your service until the problem is cleared. This safety device prevents damage that can lead to an extended outage.

During Florida's hurricane season, outages may increase due to high winds and lightning. To minimize outages, 坦帕电 inspects and 修剪树木 away from power lines. Animals can also cause power outages. 坦帕电 works with environmental experts to protect birds and other animals by researching new ways to prevent them from contacting our equipment, such as squirrel guards and bird cones. We also relocate birds' nests and build special platforms to encourage birds to build homes away from our power lines.

Reporting power outages

To report a power outage and get updates about the status of your electric service:
  • Sign up for outage notifications. You can receive texts*, 电子邮件, and/or phone calls regarding your service and other important information.
  • 文本  to 27079 to report an outage. 文本 更新 or 状态 for updates on your reported outage.
  • 访问十大国际老虎机平台的 停机地图 to report and track outages in your neighborhood. You can learn the cause and restoration status in addition to the number of customers affected and the estimated restoration time.

*Message and data rates may apply. If the number you text from is not recognized, you will need to register to report outages and get updates. For new registrations, please have your 12-digit account number and zip code available.

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